Services and Policies
Returns And Exchanges
We want to ensure that you are happy with your purchase here at Santa Fe Craftsman. However, things happen. Our return and exchange policy is as follows:
– WE DO NOT OFFER REFUNDS. Instead we offer exchanges and in store credit.
– In store credit it put on a gift card and never expires.
– In order to return/exchange an item you must have a receipt and return it within the 30 day period from date of purchase.
– Purchases of Sale items are final and not eligible for return or exchange
– We do not accept returns for worn or damaged products.
Our Birthday Club
Here at Santa Fe Craftsman, we want our customers to know how much they mean to us. That’s why, if you sign up for our Birthday list, we send you a special card that’s good for a certain percentage off your total purchase. We also offer a discount for members during our store’s anniversary (November).
If you are interested in joining our birthday club, call us or visit us in store to fill out an information card.
Santa Fe Craftsman
Quality, Style, Craftsmanship