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Services and Policies

Returns And Exchanges

We want to ensure that you are happy with your purchase here at Santa Fe Craftsman.  However, things happen.  Our return and exchange policy is as follows:

– WE DO NOT OFFER REFUNDS.  Instead we offer exchanges and in store credit.  

– In store credit it put on a gift card and never expires.

– In order to return/exchange an item you must have a receipt and return it within the 30 day period from date of purchase.

– Purchases of Sale items are final and not eligible for return or exchange

– We do not accept returns for worn or damaged products. 

white buffalo and onyx rings
2021 August Green TQ Final 650 px wide
Turquoise Squash Blossom Necklace
turquoise squash blossom necklace

Repairs

Accidents happen.  We want to provide customers with pieces that will last a lifetime, but we know that accidents happen.  We work with a local silversmith who is able to repair and resize just about anything.  Please bring your damaged pieces in store for evaluation.  
Please note: we do not offer repairs for metals other than Silver.  Prices and Timeline’s vary based on circumstance.  Please call us or visit us in store with any questions you have. 
navajo bear fetish bear inlay jewelry

Our Birthday Club

Here at Santa Fe Craftsman, we want our customers to know how much they mean to us.  That’s why, if you sign up for our Birthday list, we send you a special card that’s good for a certain percentage off your total purchase.  We also offer a discount for members during our store’s anniversary (November).  

If you are interested in joining our birthday club, call us or visit us in store to fill out an information card.

Calvin Begay Pendant

Santa Fe Craftsman

Quality, Style, Craftsmanship

Info

118 N College Ave Fort Collins, CO 80524
info@santafecraftsman.com
970-224-1415

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